Google Play Store is certainly the best place from where you can grab all the third-party apps to solve your smartphone-related issues and make your device smarter. However, getting an error message like ‘Google Play Store crashes’ or ‘Unfortunately, Google Play Store has stopped’ is very dreadful and a matter of a headache. That’s why we’ve brought you an in-depth guide on how to fix Google Play Store crashes.
Whether you’re running obsolete Android version 2.3 or the latest Android Oreo, our tricks will help you resolve the ‘Play Store not working’ issue. Allow us to walk you through them.
Fix Google Play Store Crashes
Reboot Your Android Phone
The first and foremost thing to fix Google Play Store crashes is to reboot your device. This is the most effective way to troubleshoot any error on your phone. In order to reboot your Android, press the Power button and then select the Restart option.
Uninstall All Google Play Store Updates
Play Store doesn’t respond even after rebooting? If so, opt to uninstall the previous Play Store updates. To do so, head over into your device’s Settings menu. Select the Apps > Google Play option and finally, tap on the Uninstall Updates button.
Read more at How to use Google offline search feature on Android
Check for Disabled Google Apps
In case Google Play Store crashes or freezes, force close it immediately. All you need to do is navigate to the Settings > Apps > All section. Here, you’ll be presented with all the apps installed on your phone including disabled ones. Try to retrieve the disabled apps and see if the Play Store starts working again or not.
Clear the Google Play Store Cache
The above fix didn’t work for you? Try clearing cache and data of the Google Play Store along with Google Play Services. What follows are step-by-step instructions walking you through the process to fix Google Play Store crashes.
- Head over to Settings on your phone
- Select the Apps option
- Tap on the Google Play Store option
- Finally, tap on the Clear Cache and then on the Clear Data option
Once done, go back to your Google Play Store and see if the issue has been resolved. If not, opt to clear data and cache on Google Play Services. You’re probably wondering how clearing the data from Google Play Services will solve the issue, right? Well, let us tell you that if Play Store is the heart of your Android phone, Google Play Services is its soul.
Play Services is the mysterious background process allowing apps to communicate with different parts of your phone and enables them to sync, send push notifications, and more. In order to clear data and cache of the Play Services, navigate to Settings > Apps > Google Play Services (the puzzle icon). Now, tap on the Clear Cache button. In case doing so also fails to solve the issue, tap on the Clear All Data option.
Check Your Phone’s Date and Time Settings
In case your phone’s date and time settings are not in sync, it may cause the Google Play Store crashes. To fix this issue, open Settings on your phone. Under the System section, you can see the Date and Time option. Simply tap on it and you’ll see whether or not your phone is on the Automatic date and time provided by your network. If it’s not synced with your network, toggle it on.
If your device is on the Automatic date and time and your Google Play is still not working then you need to manually set the date and time. To do so, turn off Automatic date and time on your phone. Afterward, start by entering the date and time with as much as accuracy as possible.
Do inform us down in the comments section which fix has worked for you to fix Google Play Store crashes. And also, share some other solutions that you may have applied and worked. We’ll surely include that in our post.
You may also like: How Google Maps Shows Traffic Predictions