Some Galaxy Note 8 owners have been complaining that they’re unable to charge their phone after their battery ran dry. Samsung has finally acknowledged the Galaxy Note 8 battery problem and released an official statement pertaining to the same. The statement reads,
“Of course, Samsung is taking all reports of this kind seriously, we only received a very small number of customer inquiries that could be linked to charge management, and unfortunately we can only comment on the matter further if we have more detailed information about the affected devices.”
Not only the Galaxy Note 8 owners but also some users of Samsung Galaxy S8 and S8 Plus are also facing the same battery charging issue. The long and short of the problem is that when the Note 8 fully discharges its battery, it won’t power back on. According to some of the reported user comments, no cable swapping, overnight charging or even the official Samsung charger will bring it back.
The Galaxy Note 8 battery problem was making the phones unresponsive. Some of the affected users attempted to power on their phone by booting into the Recovery mode. Alongside Galaxy Note 8, Galaxy S8, and S8 Plus, it had emerged that the similar problem was affecting some Galaxy Tab S3 owners as well.
Read more at How to Fix Galaxy S8 Audio Problems
Though a detailed information about the Galaxy Note 8 battery problem is yet to surface, Samsung highlighted its concerns regarding the issue. However, the issue does appear to be confined to a relatively small number of users and luckily, doesn’t appear to be safety-related.
Samsung representatives have been recommending affected users to get warranty replacements for their Note 8, but those who don’t want to hand over their device or aren’t covered by warranty can try something like stack charging. It involves plugging your charger in and out of your device for 10-15 seconds at a time about 30 seconds apart. Thus, you’re able to generate enough energy after about 20 minutes. However, it may take around 100 attempts to get your phone going again. For sure, that’s quite a tedious task and also, its safety and effectiveness isn’t guaranteed, but it can surely save you a trip to the store.
It’s unclear what’s causing this weird Galaxy Note 8 problem and how it can be fixed. However, Samsung has publicly acknowledged that there’s an issue and it’s likely working on a fix. It seems that the company is desperate to avoid a repeat of last year’s Note 7 disaster that led to the recall of tons of devices.
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